Hiring a Big Customer Manager for Hardware Store
The hardware store is looking to hire a Big Customer Manager to help drive the business forward. This position requires someone who has experience in customer service and management, and who can help to grow and develop the store's customer base. The ideal candidate will have a strong understanding of the hardware industry and a passion for providing customers with the best possible experience. They will also need to have excellent communication skills and be able to build strong relationships with customers and suppliers. This role offers a great opportunity for someone who wants to work in a dynamic and growing industry, and who can help to shape the future of the hardware store.
Job Title: Big Customer Manager
Job Location: Hardware Store
Job Description:
The Big Customer Manager is responsible for developing and maintaining relationships with our store’s top customers. This position requires a high level of communication, negotiation, and problem-solving skills to ensure customer satisfaction and repeat business. The ideal candidate should have a minimum of 5 years of experience in customer management or a related field, a strong understanding of the hardware industry, and the ability to work independently or in a team environment.
Responsibilities:
Develop and implement strategies to improve customer relations and satisfaction.
Identify and address customer needs and concerns promptly and effectively.
Negotiate contracts and special offers with customers to ensure their loyalty and increased spending.
Work closely with other departments to ensure smooth operation of the store and to maximize customer experience.
Continuously update job knowledge by attending industry events, reading industry publications, and participating in professional development courses.
Requirements:
Bachelor’s Degree in Business Administration or a related field preferred.
Minimum of 5 years of experience in customer management or a related field.
Knowledge of the hardware industry and its trends.
Excellent communication, negotiation, and problem-solving skills.
Ability to work independently or in a team environment.
Detail-oriented with strong organizational skills.
Able to travel as needed to meet with customers.
Compensation and Benefits:
Competitive base salary based on experience and qualifications.
Commission on sales made to top customers.
Full benefits package including health, dental, and vision insurance.
Paid time off for vacation and sick days.
Employee discount on hardware purchases.
Opportunity for career advancement and professional development.
How to Apply:
Send resume and cover letter to [email address] or apply online at [website]. No phone calls please.
Closing Date: [closing date]
We are an equal opportunity employer and encourage all qualified candidates to apply. We value diversity in our workforce and offer a drug-free workplace. Thank you for your interest in our Big Customer Manager position. We look forward to receiving your application.
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